Success Stories

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Start the Admissions Process

For many callers to the The Canyon's confidential helpline, detailed clinical information is gathered during the initial call to determine tentatively whether the consumer is appropriate for services at Foundations, The Canyon or Michael's House. Several reasons this occurs. This is done by helpline staff completing a brief phone assessment with the client which takes about ten minutes. Once completed the following can be more appropriately determined:

1. That The Canyon is the appropriate service and level of care based on the consumers specific needs.
2. The phone gives the intake staff an opportunity to not duplicate questions and to prepare themselves for the details they will need from the consumer at the time of the admission intake. The goal is to make the intake process less intrusive and less time consuming for the client.
3. Many clients are concerned about their insurance coverage and by completing the phone intake a better determination can be made as to level of care their insurance carrier will allow based on the clinical issues the consumer is struggling with at the time of admission.
4. It places in the hands of the clinical staff who will be treating the consumer information about the client's needs prior to their actual arrival at The Canyon. This will give clinical staff a clearer idea of where to begin treatment with the client.

Click here to contact us about Admissions.